All together a better way

Halton Direct Link provides a variety of ways of accessing Council services to customers in Halton.  

Customers who want to make payments, request Council services or just an answer to a general enquiry should contact Halton Direct Link - it provides one port of call, where your enquiries will be dealt with from beginning to end.

Specially trained advisors are available at our one-stop shops, where you can carry out all of your business with us in one place, in comfort and at your convenience.

Halton Direct Link Contact Centre is open 24 hours a day and can be contacted on 0151 907 8300 but please be aware calls are recorded for training and monitoring purposes.

Alternatively please use the forms and services available online or contact the Council with your enquiry. 

One-stop-shop opening times

Day	Opening time
Halton Lea and Widnes
Mondays to Fridays	9:00am to 5:30pm
Saturdays	9:00am to 1:00pm  (Saturday opening)
Runcorn and Ditton
Monday to Friday	9.00am – 5.30pm
Saturday	9.00am – 1.00pm

Halton Direct Link Contact Centre is open 24 hours a day and can be contacted on 0151 907 8300